The Counting Us Mobile App and Command Center provide mobile technology, and a data store to receive data from it, for counting both people living on the streets as well as for counting people residing in shelters that are not using HMIS.
Whenever possible, regions should rely on HMIS for data for the sheltered homeless population on the night of the Point in Time Count. However, some projects do not use HMIS at all, or the quality is so poor that it is not usable. In these situations, some regions are using the Counting Us mobile app, or web version, and the Command Center to collect the data necessary for the sheltered report for HUD.
An example of a sheltered survey is shown below and is also accessible in an online browser:
What needs to be done to set up a Sheltered survey in Counting Us?
The sheltered surveys within Counting Us provide the ability for users to select the Organization and Project for which they are collecting information. These Organizations and Projects need to be set up in the Regional Command Center first however or the user will not be able to select their project. There are two ways that an Administrator can add Organizations and Projects...
In the future, the "Sync HMIS Projects" button will allow projects to be pulled from the HomelessData.com Warehouse by Regional Administrators.
To edit a Project's information (including adding an address) or to Archive a Project, simply select the project, and then click the "Open" button that will appear in the top menu. A new window will appear with the Project Details.
NOTE: Information from domestic violence (DV) projects should not be collected within the Counting Us app as the Violence Against Women Act (VAWA) precludes their participation. If you have a DV project for which you are in need of a data collection tool please submit a ticket to our help desk and we will be in touch with a solution that does not require data to be hosted.
How do Sheltered Providers Access and Use Counting Us?