Survey Conducted in Library in CT   

2024 Point-in-Time (PIT) County in Alameda County

The Point-in-Time Count is an Annual Census of people experiencing homelessness and is a crucial initiative aimed at understanding and addressing homelessness in Alameda County. By conducting an accurate and comprehensive count of homeless individuals, we gain valuable insights into their unique needs and challenges. This knowledge, in turn, enables us to create more effective strategies to provide assistance, support, and resources to those experiencing homelessness in our community.

Volunteer Office Hours for Questions about Using the Counting Us Mobile App

Date Time Meeting Details
Final Office Hours for PIT Preparation 58:47 Recording of Office Hours

Training Materials

Title Slide Deck Accompanying Video Video Duration
What is a Point-in-Time Count?
PIT 101
What is a Point-in-Time Count? Video: What is a Point-in-Time Count 7:43
Your Role as a Volunteer: Expectations, Cultural Humility, Trauma Informed Approaches, and Safety Your Role as a Volunteer Video: Your Role as a Volunteer 5:31
Using the Counting Us App: Conducting a FULL Unsheltered Survey  Conducting a Full Unsheltered Survey Video: Conducting a Full Unsheltered Survey 18:52
Using the Counting Us App: Conducting an Observation Only Tally  Conducting an Observation Only Tally Video: Conducting an Observation Tally 12:07
Using the Counting Us App: Conducting a Car/Other Structure Tally Conducting a Car/Other Structure Tally Video: Conducting a Car/Other Structure Tally 8:01
Using the Counting Us App: Understanding the Mobile App Button Functionality Understanding the Mobile App Button Functionality Video: Understanding Mobile App Button Functionality 6:07

List of additional material on cultural humility:

Title Accompanying Content
How Cultural Humility and Cultural Competence impact belonging Article by Allaya Cooks-Campbell
Cultural Humility: People, Principles and Practices A documentary by San Francisco State Professor Vivian Chávez  Part 1 of 4 video (also has link to full video)
Compassionate Listening  Thich Nhat Hanh interview with Oprah
Loving Speech and Deep Listening  Thich Nhat Hanh (short teaching video)

Point-in-Time Count Details:
When:  January 25, 2024 - 5:00-10:00 AM
Where:  Opportunities are available throughout Alameda County.
How Can I Help?
There are several volunteer roles for the Point-in-Time Count. Your jurisdictional lead will provide more information and training information. Here are some ways you can help:

  • Interview people experiencing homelessness using the Counting Us Mobile App
  • Identify known locations where people experiencing homelessness stay in the Counting Us Mobile App
  • Lead a team of volunteers to assigned areas to conduct interviews
  • Manage interview incentive supplies for distribution to people completing the full interview
  • Monitor real-time data collection for quality and integrity through the Command Center (HMIS experience preferred)
  • Spread the word about volunteering for the Count


Interested in Volunteering for the HUD Point In Time (PIT) Homeless Count?
The Alameda County community is actively recruiting volunteers to participate in the upcoming HUD PIT count. If you would like to participate in the count, simply click the link provided and complete the Volunteer Registration form.

Known Location Surveys:

Sign up to indicate ahead of the count locations you have identified or think a person(s) who may be experiencing homelessness is sheltering (e.g., a building alcove, under a bridge, in a car/RV). The mobile app drops a pin at your location if you sign on in real-time, or you can enter an exact address. This information helps us to prioritize volunteer resources on the actual day of the count. You may sign up for just this option, or this option AND to assist with the actual day count. Additional information can be found here and a 1-minute training can be found here.

Day of the count:

Volunteers will be requested to work in shifts generally between the hours of 5:00 a.m. and 10:00 a.m. (i.e., from check-in to completing counts and surveys at assigned locations to check out). The unsheltered count focuses on teams coming together to drive to designated areas and/or canvass by foot to count at exact mapped locations and complete surveys with willing PEH encountered.

Conducting interviews:

The PIT survey requires volunteers to identify homeless people that are living in places not meant for human habitation and/or local shelters. All volunteers and administrators should review the survey and become comfortable with asking the questions listed. Copies of the surveys can be found at this link.